Nespresso Inissia Espresso Maker, Black (Discontinued Model)

The description said the product is accompanied by capsules. There were no capsules in the delivery!

I have NEVER written a bad review – every review I have ever posted has been positive… BUT beware of this product.

It is built VERY cheap. The water container secures to the heater with 2 very small plastic clips that will snap right off leaving the water container unable to attach to the main machine. You will need to tape the water container to the machine to keep it connected.

We also had to call tech support 3 times to trouble shoot the operation of this product. It appears to get vapor locked easily and restricts water from getting to the heater and thus no espresso drips out. Tech support told me to not use cold tap water, but use hot water instead to fill the water container (directions show a water bottle for filling – I have never heated a plastic water bottle before).

The IKEA style picture only global directions are also very confusing. If you enjoy cartoon style confusing picture directions you will love these directions. I hate IKEA directions and these look like they were copied right out of the Ikea playbook.

The distance below the spout and above the raised platform is very short and none of our stainless espresso cups would fit, we had to use a short shot glass. A better design would be to have the shelf for the receiving cup to be lower to allow a taller cup to be used. You can see in the image how that shelf is lifted.

Another HUGE confusion occurs when you order capsules. The printed catalog they include only shows 5 of the choices as espresso, but ALL of them are in fact espresso. I have no idea what Nespresso was thinking to specifically name only 5 of their capsule selections as espresso when all 23 of them are espresso under names lacking espresso references – very very confusing. I only ordered the capsules from the espresso selection and later discovered I like Roma the best (which was not listed under espresso in their catalog, but is espresso). Another confusion is they have 23 espresso flavors – this is pure marketing BS. I was unable to tell all the high number intenso apart from other high number options and I could not tell the lower number options apart from other lower number options. I could easily tell the high number apart from the low number capsules, but 9 tasted like 10 and thated like 11, but 3 tasted smooth and I could not tell that apart from 4. They basically have made 23 products when they only need 4. Its like having having 10 shades of red apples and 10 shades of green apples, make it easy like Koerig. Koerig has it figured out, they have much fewer options with detectable differences between them.

The Nespresso capsule rating system confusion continues as I thought the higher number capsules had more caffine, this is not the case, all of them have the same caffine except decaf.

I also use the Koerig Revo 2 espresso machine at work, but bought this Nespresso because it is smaller and easier to store in our RV. I am sending this Nespresso back today for a refund and buying another Koerig Revo 2. The Revo 2 is much easier to operate and is better built.

Again, beware of the cheap tiny plastic clips on the water container, they are ready to snap right off. They also need to add live test groups to attempt to interpret their directions and printed material – it is pretty to look at but not so easy to understand. And they need to make it easier to be a customer by offering products espresso capules with detectable difference and stop adding so many like products to serve only their profits with consumer confusion.

Check out the Revo 2 by Koerig before buying this product. I have used both and the Revo 2 wins hands down.

Compact one, easy to carry while travelling

Fast and easy. Love this thing. I was surprised by the solid design. The handle is metal and, unlike my Keurig, doesn’t feel like its about to snap during each use.

This model is probably the cheapest and the smallest nesspresso machine and the entry into the world of coffee pods and nesspresso. Truly worth the money you pay for it. Extremely simple to use and clean and descale. Will fit into anywhere cozy considering its dimensions.

I love coffee and I have experimented with all kinds of machines and gadgets. After having used a Nespresso machine in hotels while traveling, I decided to invest in one of my own and I have never looked back. All my percolators and French presses and the bulky Lavazza machine I had are now obsolete. This machine has literally added happiness to my mornings. Extremely easy to use and clean and the pods’ flavors are amazing. Love it!!!!!!!!!!!

Good coffee machine